Digital Marketer in Birmingham City Centre - Level 3

Employer
Highbury Apprenticeships
Location
Birmingham, West Midlands
Salary
Apprenticeship wage
Posted
07 Mar 2018
Closes
04 Apr 2018
Ref
TML - DM - Mobile
Apprenticeship Level
3 - Advanced Apprenticeship
Hours
Full Time
Apprenticeship Qualification
Apprenticeship Standard

Be responsible for creating, managing and optimising the content of the companies website, processing and optimising daily tasks such as review processing, image updates and category management.

Product and Category Maintenance:
● Ensure web pages are accurate and up-to-date; so to include advancements and changes in the industry
● Updating images throughout the product pages
● Updating product page content and maintaining categories based on feedback and catering for new devices being released
● Updating key attributes to ensure compliance with Google shopping and other marketing channels
Customer Focus
● Manage customer reviews & ratings and technical queries from our CR or international teams
● Use customer feedback to improve product mix and user experience
● Responding to products related customer relations tickets Technical knowledge
● Maintain advanced industry knowledge to effectively present and evaluate products and ranges.

Desirable:

Previous working experience in a retail/ecommerce environment

Ideally technology/mobile industry background
Excellent copy writing abilities (1-2 years’experience) for technology related products

Essential:

Enthusiastic for mobile devices / accessories
Attention to detail
Good analytical skills
Customer focus
Excellent communicator
Commitment to ‘getting the job done’
Ability to work under pressure

Ecommerce environment ideally technology/mobile industry background
Excellent copy writing abilities (1-2 years’experience) for technology related products

Desirable:

Good organisation skills
Market/industry knowledge
Problem solving skills/initiative