Operations Apprentice

Stafford, Staffordshire (GB)
Weekly wage £236.00
11 Jan 2017
29 Jan 2017
Apprenticeship Level
2 - Intermediate Apprenticeship
Full Time
Apprenticeship Qualification
Apprenticeship Standard

You will act as the face of risual, covering our Reception desk. As a Receptionist, you will be responsible for welcoming all visitors to our offices and ensuring they are handled efficiently and with politeness. You will also take all incoming calls, transferring them to the relevant person within the business. 

You will have additional responsibilities of collecting, sorting and distributing post, placing stationery and supplies orders and making arrangements for meetings, including hospitality. In short, you’ll be dealing with a wide range of internal and external stakeholders to help them with an equally wide range of queries.

You will also play a pivotal role in maintaining our operations case management system by raising cases and directing email queries to the relevant departments using our in-house system, as well as monitoring progress of cases to ensure timescales are met and a high level of customer service is maintained.

At risual, we’re very aware of the carbon footprint our company makes; with employees based across the UK, you will help us to keep this as low as possible by helping our employees use public transport where possible by making travel and accommodation bookings on their behalf.

If you’re looking for a role where you will be involved in a variety of tasks, this role is for you.